NEWS

Backup and sync option not available for new users

To my disappointment the sync service and the premium Episoder tier is suspended in new versions of Episoder.

I worked hard on this feature for a long time, and spend a of effort (and money) on hosting the service and troubleshooting any problems over the years. Unfortunately the platform I use (Realm object server) is not reliable enough for me to continue. They do keep updating their service, and now with version 3 the free self hosted version will disappear. The cost of the tier I need to run this is way too high for me to handle.  This means new versions of Episoder can not continue to include this service, the costs would be way too high for a 1 man app developer like me.

I tried my best to provide support, and when the service was down I had to deal with a lot of angry customers. Most of the time I could not do anything since the online database was not running anymore and did not want to sync with devices. I got some personal help from the Realm team and got the service back up again. It ran well for a while, but since support for the version I’m running is now stopping, this feature is suspended until I can find a replacement. I’m not sure if there ever will be.

If you just bought the in-app purchase you can ask for a refund at Apple, by logging in to iTunes and your account. If you have any good idea’s on how to make a premium package for Episoder worth it to replace this service, please let me know!

Danny

Sync server reset

Bad news

Over the last year we had a lot of issues with our sync server. We’ve been a user of the Realm sync database system ever since the very beginning. Unfortunately the upgrades in versions of this server system went really fast, and having to upgrade every time has cause a lot of problems for us. The data from our users is still using an old version and it’s giving us a lot of issues. Newer databases are also effected, so we have made the decision to fully reset our database, as this is the only way to guarantee sync and speed for all our users.

What does this mean?

Starting Sunday October 8th you will need to recreate your account. You also will need to recreate your show list. This happend a couple times before, but by taking these measures we can guarantee a bit more stability

We are very sorry to have to take these steps, but hope it will have a big effect on stability.

Update for sync problems

Our sync server keeps on crashing, so we’ve decided to move to another hosting provider. The server is almost set-up and prepared to move the user data. We’ve found out that during the crash some users lost the ability to log in and get their shows back. When the move is complete those users have to re-create their account and showlist. We are very sorry for this, especially because it happened a couple of times before. If your purchase is not older than 90 days you can get a refund from Apple:

https://support.apple.com/en-us/HT204084

We hope that by changing provider everything will run smoothly from now on. If you have any questions please contact us:

support@episoder.tv

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What is Episoder?

What is Episoder?

A simple and clean app to track your TV-shows.

  • Discover new shows and watch trailers 
  • Know which episodes to watch, and mark them as watched
  • Keep track of your progress for each show
  • Get the calendar for alerts and notifications
  • Read about shows and episode summaries